Software as a Service

WYLD will move from locally managed servers in Cheyenne to vendor hosted servers the week of December 4th, 2017.

Project Overview – Updated November 16, 2017

On December 4th, SirsiDynix halts all services on the current server at 5:00 a.m. Mountain time. The ILS will be unavailable for 2-3 hours while data is being transferred (this process may be completed before libraries are open.) SirsiDynix sets up the Bridge process which allows library staff access to circulation functions during the rest of the migration project. Libraries cannot use offline circulation.

The next phase of the project (current database backup, export and import from the WYLD server to hosted services) takes approximately 2 days. When the project is complete, library staff will need to update the connection information in their WorkFlows login to connect to the new location for the server. See this document if you need help in showing the configuration screen in Workflows.

Frequent Questions

How will my library and my work be affected?

Please review the Project Update document for detailed information.

*There will be a small amount of down-time to complete the migration to the Cloud servers, and library staff will need to change the domain name in the WorkFlows settings the first time they log in.

*We will provide connection information in advance so that libraries can notify third party vendors who use SIP2 connections (e.g. self-check machines, authentication) to make sure that they have all the information they need to update their information when the migration is complete. See this document if you need help in showing the configuration screen in Workflows.

*We will no longer have the server named wyld.state.wy.us. For that reason, any links to services or webpages on wyld.state.wy.us should be updated to equivalent services on Enterprise.

*eLibrary will no longer be available for individual libraries; Primary public catalog access will be through Enterprise. The State Library will maintain a basic eLibrary catalog for searching all libraries. This eLibrary version will not support logging in to ‘My Account’, creating ‘My Lists’, or placing Holds, and there will be no site customization.

What is Software as a Service aka ‘SaaS’ ?

All the libraries using SirsiDynix Symphony in WYLD currently connect their WorkFlows software to a server in Cheyenne (wyld.state.wy.us). SaaS is a hosting solution for servers, so instead of having a server in Cheyenne running our Symphony library software, we will be connecting to a server in a SirsiDynix hosting facility. This change is similar to the process we have experienced when we have had to physically move our servers in the past or upgrade to new hardware. When the copying over of data from one server to another is complete, staff will still be using the same software as before, with the only change being the address of the server in the configuration settings.

Why do we need to migrate to Saas?

Hosting our library management software means that we will never again have to plan for the purchase of new servers. We will also no longer have the responsibility for maintaining servers with upgrades, patches or replacement parts, or worrying about the security of our data.

The WYLD Office maintains two Sun Solaris servers housed in the Green House Data center in Cheyenne. These servers are over six years old and must be replaced. Estimates for replacing the servers are nearly $200,000. With SaaS, we will never have to plan to upgrade hardware again. Moving to SaaS also gives the WYLD Network peace of mind where security and network integrity are concerned. Network engineers at SirsiDynix are dedicated to providing 99.95% uptime.

Will our data be secure in the Cloud?

Yes, SirsiDynix is committed to providing the highest levels of security possible for our library data. The company has met stringent, International standards for security certification. Read more at http://sirsidynix.com/security.

What experience does SirsiDynix have with SaaS?

SirsiDynix has been providing hosting solutions for more than 15 years. Currently 41% of their global customer base is hosted (more than 2000 customers). 85 of their current customers have more than 1 million in annual circulation. (WYLD circulates about 4.6 million per year). SirsiDynix guarantees 99.95% uptime with 24/7 support for library services.

Do we still call the WYLD Office if we have connectivity problems?

Yes, the WYLD Office at WSL is your first point of contact for any technical issues.