Tomorrow, on Tuesday, June 27, the new RBDigital app will roll out, allowing Wyoming library patrons to find all the downloadable audiobooks, ebooks, and digital magazines now accessed through OneClick Digital and Zinio in one convenient spot. This product is part of GoWYLD.net’s e-content resources.
The app will be available for Android, iOS, and Kindle Fire. Not only does it combine e-content in one spot, it’s also easier to navigate and has expanded help screens. Zinio users can check out magazines within the app, rather than having to go out to the website.
Some good things to know about this change:
- The migration to RBDigital will begin at 6 p.m. MT this evening, June 26, and is expected to take approximately 14 hours. Services will be unavailable during the migration.
- Current OneClick Digital and Zinio users will receive a notification to download RBDigital. The existing apps will be supported through a transitional period, so users will not need to upgrade immediately.
- Upgrading to the new app is optional for now, but the old apps will be retired sometime this fall.
- Existing checkouts will not be lost, although materials will have to be downloaded again once RBDigital is installed.
Patrons needing assistance may call for toll-free support at 877-77-AUDIO (877-772-8346). Live support is available Monday through Friday, from 7:30 AM until 6:00 PM EST. Online assistance may be found by clicking Help on the OneClick website and going to the Support tab to fill in a form describing the problems. Or they may send an email to support@oneclickdigital.com.