Job Opening: Library Technician, Wyoming State Library

Jul 22, 2015

BAAS03-03351-Office Assistant 1
Wyoming State Library, Cheyenne WY
Salary: $1,978.00 – $2,473.00 Monthly
Open until filled

GENERAL DESCRIPTION: Perform a variety of detailed administrative and clerical duties using library specific software.

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

  • Prepares, proofreads and edits routine correspondence, reports, tables, and records.
  • Processes and reviews routine paperwork and/or enters data into a department log or database.
  • Maintains department records system, including filing, scanning, retrieving and archiving documents, researching files, etc.
  • Prepares and collects timesheets for department or office.
  • Makes arithmetic calculations; prepares and codes billings; verifies receipts.
  • Greets and directs a high volume of visitors, deliveries and the general public.
  • Makes calls and answers telephones and may route calls to appropriate staff.
  • With appropriate information, responds to requests for information; and makes referrals, and resolves customer complaints.  This may involve research or agency specialized knowledge.
  • Processes and distributes all incoming mail; prepares mailings.
  • Orders, receives, stores and distributes supplies; maintains inventory.
  • Maintains calendars, makes appointments and travel arrangements, arranges meeting rooms.
  • Provides customer service, as they are often the first point of contact for an agency.
  • Assist staff with travel arrangements.
  • Maintains files and reference manuals/materials.
  • Performs some functions such as monitor budgets, expenses, purchase orders, contracts or prepare vouchers.
  • Because of the specialized nature of the job, may be required to train/guide others in an agency specific process.
  • Monitors pertinent office equipment such as computers, phone systems, etc., coordinating maintenance, etc.
  • Reviews and verifies data.
  • Responsible for assisting in the review, research and development of material and documents.
  • Explains or interprets procedures.

PREFERENCES: Preference may be given to applicants with previous customer service experience.

KNOWLEDGE:

  • Knowledge of office procedures, filing, alphabetizing, English language and arithmetic.
  • Knowledge of modern office practices, procedures and equipment.
  • Knowledge of word processing, spreadsheet and email programs.
  • Knowledge of assembling, sorting and distributing documents.
  • Knowledge of reviewing and editing documents for accuracy and completeness.
  • Knowledge of methods used to tactfully deal with the public.
  • Knowledge of telephone etiquette and coordinating telephone and visitor traffic.
  • Knowledge of preparation of records, reports, and correspondence.
  • Knowledge of agency policies and procedures.

MINIMUM QUALIFICATIONS: High School Diploma plus 0-2 years of progressive work experience (typically in Business Office communications) OR 0-3 years of progressive work experience (typically in Business Office communications).

Job description and online application at:
http://agency.governmentjobs.com/wyoming/default.cfm?action=viewjob&JobID=1199084

If you have a question about this or any other article, please contact us at statelibrary@wyo.gov

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