In addition to the live webinars in our training calendar, each month we try to pick some videos out there that you can watch “At Your Leisure.” These on-demand offerings caught our attention for June.
How Rude! The Price of Incivility in the Workplace (Colorado State Library)
We all want to come to work and be treated with kindness and respect. However, studies have found that 98% of us have experienced slights, insensitivities and rude behavior in our workplace. The effects of incivility can lead to a loss in staff creativity, deterioration in team spirit and may result in patrons turning away from the library. Come learn tactics staff can use to minimize the effects of rudeness on performance and well-being and strategies managers can use to keep their own behavior in check and to foster civility in others.
Telehealth in Libraries: The Future of Healthcare (Infopeople)
In this webinar, presenter Nick Martin will define exactly what telehealth is as well as the motivation for incorporating telehealth in public libraries. He will discuss how the Delaware Libraries built a support team, applied for grants, and implemented their pilot program.
Info2Go! Tools for Tense Situations & Challenging Patrons (Idaho Commission for Libraries)
Although there are a lot of wonderful patron interactions in the library, sometimes situations can become tense and interactions can become challenging. In this two hour webinar, Dr. Steve Albrecht, one of the leading national experts on library safety and security, will guide you through managing challenging situations effectively and efficiently. Steve will provide do’s and don’ts of handling difficult or challenging patrons who disrupt the library and offer practical, realistic tools to make your library a safer place to work.
Integrating the Science of Reading and Culturally Responsive Instruction as a Path to Equity (Core Learning)
Don’t miss this chance to gain insight into how to provide instruction that gives all students, including those who have historically been marginalized, the opportunity to become strong readers and the tools to pursue college and career paths that improve social and economic outcomes.