WYLD Services
Providing Critical Solutions
The WYLD Office supports industry standard technology and services that provide critical solutions for the statewide library consortium of public, academic, school, and special libraries.
WYLD Services
Public Access and Discovery
- Aspen Discovery for WYLDcat (new, fall 2022)
- WYLDcat App using Aspen LiDA.
- Support for digital content lending (ebook, eaudio, and digital magazines)
- Resource Sharing through Interlibrary loan integration
Systems Management and Consulting Services
- Support for member library technology, hardware, and software solutions such as self-check stations and scheduling software
- After hours support for access to library management software and licensed resources
- Custom reports and data extracts
- Software customization to optimize experiences for library patrons and staff
- Assistance with original cataloging
- Training and consulting on shared catalog maintenance and best practices
- On-site training and consulting on an as-needed basis
- Liaison with WYLD Network Members committees and leadership
Library Management Solutions
- SirsiDynix Symphony WorkFlows™ desktop software:
– Acquisitions, Cataloging, Circulation, Debt Collection, Reports, Reserves, Serials Control
– SymphonyWeb – WorkFlows™ in a web browser - SirsiDynix BLUEcloud™ next generation, cloud-based library services platform (LSP):
– MobileStaff, Cataloging, Commerce (Pro-pay), and Circulation (testing)
Business Intelligence Solutions
- BLUEcloud Analytics
Access Management Solutions
- Technical support for access to resources licensed for statewide use
Additional Support
Email Support
support@wyldnetwork.org
Daytime Support
1-800-264-1281
Support Portal
Help Desk Tool
After Hours Support
307-222-9453