Dealing with Angry Patrons

During the pandemic, tensions have been running high. Library workers can find themselves facing patrons who are angry not just over the usual issues, but over masks and reduced access and services. How do you defuse the situation? WebJunction has free, online...

How Hackers Get Your Information

The Wyoming State Library has partnered with the Wyoming CAN (Cybersecurity Action Network) Committee, to offer this free “cyber-in-a-box” educational program. This 10-minute video-based program is designed to be distributed at local libraries to increase cyber safety...